We require dogs to be dropped off for boarding by 4:00 pm at the latest. We prefer that dogs dropped off early in the day, especially if they are young and/or very active. 
Hotel check in time is after 9:00 am check out time is 12:00 pm, but you may pick up your dog at any time during our business hours. If you would like us to bathe or groom your dog prior to pick up, please let us know in advance and call before you pick up to be sure your dog is ready to go.